Customer Service

At Camp Hilton Head, we are dedicated to providing you with exceptional service. As a small operation, we take pride in dedicating personal attention to every customer. However, we want to inform you that due to our limited team, our customer service response times may be longer than usual.

Please expect a delay of 1-3 business days before receiving a response from our customer service team. We apologize for any inconvenience this may cause and assure you that we are working diligently to address your inquiries as promptly as possible.

To ensure that we can efficiently assist you, we kindly request that all customer service requests be directed via email to Email communication allows us to streamline inquiries, prioritize responses, and provide comprehensive assistance.

Please be aware that while we strive to be available to assist you, we may not have a customer service agent available for immediate contact at all times throughout the week. However, rest assured that our team diligently monitors and responds to emails during our operational hours to provide the assistance you require.

Your understanding and patience during this time are immensely appreciated. We remain committed to ensuring your satisfaction and resolving your inquiries to the best of our ability.

Thank you for choosing Camp Hilton Head. For any urgent concerns, please email us at, and we will make every effort to assist you promptly.